Cork Oak Socks & Co. © 2025 All rights reserved
Cork Oak Socks & Co. © 2025 All rights reserved
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Last modified: 18/09/2023
These Privacy Policy are entered into by and between You and Costa, Branco Costa, Lda., (referred to as “CBC,Lda.” “Company,” “we,” or “us”).
Please read the Privacy Policy carefully before you use this website. By using this website or by clicking to accept or agree to Privacy Policy when this option is made available to you, you accept and agree to be bound and abide by these Privacy Policy, the Terms of Use, and our Terms and Conditions for Online Sale of Goods, incorporated here by reference. If you do not want to agree to these Privacy Policy, Terms of Use, or the Terms and Conditions for Online Sale of Goods, you must not access or use the Website.
This Website is offered and available to users who 18 years of age or older and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all the foregoing eligibility requirements. If you do not meet all these requirements, you must not access or use the Website.
Arbitration notice: Please read the binding arbitration and class action waiver provisions in the dispute resolution and binding arbitration section in the terms of use. Those provisions affect how disputes are resolved. The arbitration and dispute resolution section, with limited exceptions, requires you to submit disputes and claims you have against Costa, Branco Costa, Lda., to binding and final arbitration on an individual basis. Please read those provisions carefully as they affect your legal rights.
Costa, Branco Costa, Lda., (Rua do Castro 5, 4750-767 Ucha, Portugal.) is the operator of the website and responsible for processing the personal data of users of the site. You will find our contact details in this page. Our points of contact for questions and concerns regarding the processing of your personal data are provided in this Privacy Policy.
We are committed to maintaining the confidentiality and privacy of personal data for which it is responsible. We ensure compliance with all applicable confidentiality and privacy regulations by adopting appropriate measures and behaviors to achieve the same level of compliance. We ensure that individuals authorized to process personal data have committed to confidentiality or are subject to legal confidentiality obligations.
Our Privacy Policy is intended to inform you of the extent to which your personal data will be processed in connection with the use of our website and the purposes of such processing.
Personal data means any information relating to an identified or identifiable natural person. That includes all information on your identity such as, for example, your name, your e-mail address, or your postal address. Information that cannot be used to establish your identity (such as, for example, statistics, e.g., on the number of users of the website) is not considered personal.
You may also use our website without disclosing your identity or providing your personal data. We will then record only general information on your visits. However, your personal data will be collected for some of the services offered. We will then process your data exclusively to permit the use of this website, to provide the desired information. When entering personal data, only data that are identified as mandatory must be provided. It may also be possible to provide additional information, in which case such information will be provided voluntarily. We will indicate whether information to be submitted is mandatory or voluntary.
No automated decisions will be made in connection with the use of our website based on your personal data.
Marketing: Email; we use this medium to communicate our promotional activities to you; purchase and sales history, enabling us to present products that are most relevant to you in our campaigns.
Technical and organizational measures will be taken to protect your data against loss, destruction, access, modification, or dissemination by unauthorized third parties. Only very few, authorized individuals will be able to access your data. These individuals will be responsible for providing the technical, commercial, or editorial support required by the servers. Despite systematic controls, it is, however, not possible to guarantee protection against all risks.
Your personal data will be sent over the public internet in encrypted form. We use secure socket layer (SSL) encryption to transmit data.
We will use your personal information exclusively to perform the services you request. In the event we use external providers to provide services on our behalf, their access to your data will be limited exclusively to the extent required to perform such services. We will take technical and organizational measures to ensure compliance with regulations governing data protection and require that our external providers agree to do so as well.
We will also not make your personal data available to third parties without your express consent, not for advertising purposes.
The transfer of your data to third parties occurs if necessary for processing your purchases, such as credit checks, identity verification, credit assessment, and debt collection. Your data will only be transmitted if the protection of your data is guaranteed.
We will make your personal data available to third parties only if you have given your consent or if we are authorized or required to do so by law and/or administrative or judicial order. This may involve disclosure for the purposes of criminal prosecution, avoidance of danger or enforcement of proprietary rights.
We will regularly delete or block your personal data when the purpose for the storage of such data no longer applies. Data may, however, also be stored if necessary to comply with regulatory requirements, for example, as regards our legal duties of retention and documentation. In such cases, we will delete or block your personal data as soon as the relevant requirement no longer applies.
Whenever you visit our website, we will record your registration as well as other information, including the IP address of your computer, the request from your browser and the date and time of the request. We will also record the status and volume of data transmitted in connection with your request. We will further record the product and version information of the browser used and your computer’s operating system. Plus we will record the IP address from which our website is accessed. The IP address of your computer will be stored only while you are using our website and then be deleted or anonymized by shortening it. The remaining data will be stored for a limited time.
We use these data to operate our website, in particular to detect and eliminate errors and make adjustments or improvements.
As on many websites, we use (third-party) technologies (in particular, tracking), including cookies, on our website. Cookies are small text files that your browser stores on your hard drive. When you visit our website again, we and our service providers can retrieve the stored cookie information.
Cookies enable us to recognize your computer and make any preferred settings available immediately. Cookies help us improve our website and offer you better service tailored to your interests.
The cookies we use are what are referred to as “session cookies”, which means they are automatically deleted at the end of the browser session. In isolated cases, we may also use cookies that will be stored on your computer longer so that your settings and preferences can also be considered the next time you visit our website.
Most browsers are set to accept cookies automatically. However, you can block cookies or set your browser to notify you whenever a cookie is placed. It is also possible to manually delete cookies that have already been set by using the settings of your browser. Please keep in mind that you may not be able to use some or all the features of our website if you block all cookies or clear necessary cookies.
All you have to do is provide the information requested during the registration process, for example, your name, address and e-mail address, and accept the general terms & conditions. We will also record the date and time of registration as well as the IP address. During the registration process, we will ask you for consent to use your data. That will give you the benefit of not having to enter your data every time you visit our website or place an order.
The information that must be entered in the mandatory fields in the course of the registration process is required to fulfill the conditions of or enter into a contractual agreement with us in respect of specific services. You are, however, under no obligation to register and may also place orders as a guest. In that case, you must enter all data required to process the transaction every time you place an order.
When you register, we will create a customer account for you. We will store the data for your customer account as long as you remain an active customer. You can require that we close your customer account at any time.
We will ensure that the personal information you provide in connection with any order (your name and place of residence, date of birth, size and gender and e-mail address as well as your banking particulars) is used only by our Company and its associated undertakings or partner companies contracted to process orders.
We partner with various providers for the purposes of fulfilling orders. These partner companies handle payment processing and shipment, and we take measures to ensure that our partners also comply with the provisions of legislation governing data protection. For example, we will make your address data (name and address) available to the respective delivery service providers that deliver the products you order.
We will retain such data as long as required to fill your order. We also store such data to be able to fulfill our post-contractual obligations and comply with the provisions of commercial and tax law governing mandatory retention periods. The retention period will as a rule be 10 years from the end of the respective calendar year.
Depending upon the payment method you choose payments for orders may also be processed by involving a service provider.
If payment is made by credit card, the necessary data such as your name, address and information on the purchase will be forwarded to the respective credit card association.
Paypal: A link is provided to direct you to the website of Paypal to permit payment via PayPal. This will involve processing your personal data. Such data will include your name, address, e-mail address and possibly your telephone number as well as banking or credit card particulars. Please consult the Terms & Conditions, User Agreement and Privacy Statement of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22 – 24 Boulevard Royal, L-2449 Luxembourg, online at www.paypal.com.
We will retain such data as long as required to fill your order. In addition, we will store such data to be able to fulfill any post-contractual obligations we might have and comply with the provisions of commercial and tax law governing mandatory retention periods. The retention period will as a rule be 10 years from the end of the respective calendar year.
Depending upon the method of payment you choose, it may be necessary to check your credit score. In that case, we will request your consent to use the services of an external service provider to check your credit score, which will involve making available your data (name, address, date of birth, amount of order) for such purposes.
You can contact us in various ways, including by using the contact form on our website. In addition, we would like to send you our newsletter by e-mail on a regular basis to keep you informed.
If you use the contact form on our website, we will record the personal data that you provide on the form, including your name and e-mail address. In addition, we will record the IP address as well as the date and the time of the request. We will process data submitted via the contact form exclusively for the purposes of responding to your enquiry or request.
It is up to you to decide what information you would like to share with us through the contact form.
After we have processed your request or concern, the corresponding data will initially be retained in case any follow-up questions arise. You can request that the data be deleted at any time. Your data will otherwise be deleted when the matter has been completely resolved. Legal record-keeping requirements will remain unaffected.
For us, it is very important to make the processing of your personal data as transparent as possible and at the same time inform you of your rights. If you would like further information or exercise your rights, please feel free to contact us at any time so that we can address your concerns.
Right of Access, Rectification, Correction, and Opposition to Personal Data
Under the General Data Protection Regulation (GDPR), data subjects have the right to request access to their personal data, as well as their rectification or erasure. Data subjects also have the right to request, under certain circumstances, the restriction of personal data processing, as well as the right to object to the processing and the right to data portability. Data subjects also have the right to withdraw their consent to the processing of their data at any time, without affecting the lawfulness of the processing based on the previously given consent. You may exercise these rights of access, rectification, erasure, restriction of processing, objection to processing, data portability, or withdrawal of consent by contacting Costa, Branco Costa, Lda., by email at [email protected] or by written communication to the following address: Rua do Castro 5, 4750-767 Ucha, Barcelos, Braga, Portugal.
Please feel free to contact our staff if you are of the opinion that we are not processing your personal data in compliance with this Privacy Policy or the applicable provisions of legislation governing data protection. Our staff will then look into your concern and inform you of the results of our investigation.
FURTHER INFORMATION AND CHANGES
Our websites may contain links to other websites. These links are as a rule identified as such. We cannot influence the extent to which such linked websites are in compliance with applicable data protection regulations. We therefore recommend that you also consult the respective privacy policies of such other websites.
The status of this Privacy Policy is indicated by the date (below). We reserve the right to change this Privacy Policy with immediate effect at any time. Such changes will occur in particular in the case of technical changes in our websites or changes in legislation governing data protection. The most recent version of our Privacy Policy can always be accessed directly through our website. We recommend that you regularly check this page to ensure that you are familiar with the most recent version of our Privacy Policy.
Barcelos, 18th of September,2023
The Board of Costa, Branco Costa, Lda.
